Frequently Asked Questions

1. The show length is two hours 10 minutes long plus a 20 minute interval (both West End and Touring productions).
2. The Lyric Box Office Number is: 0844 579 1972. The box office is situated at the theatre on Shaftesbury Avenue.
3. If you are calling from abroad you can call 0871 297 0777.
4. For further ticket enquiries booked via The Lyric Box Office email: webqueries@nimaxtheatres.com
5. For Groups of 8+ Best available for £29.50 (Except Friday & Saturday evening, plus both shows Sunday). Call: 0844 412 4650
6. School & Education Groups of 8+ Best available Upper Circle £14.00 (Valid Tuesday – Thursday). Call: 0844 412 4649
7. Concessions: (Students/Senior Citizens/Unemployed) tickets on the day best available for £20.00, subject to availability and upon presentation of appropriate ID.
8. Thriller Live is currently booking until September 2012 at the Lyric Theatre in the West End.
9. Access: To discuss access requirements and rates, please call 0844 412 4648
10. The Lyric Theatre is at 29 Shaftesbury Avenue, London, W1D 7ES, nearest tube station is Piccadilly Circus.
11. Parking: Nearest NCP: Denman Street. Street parking is very limited – strongly advise public transport.
12. No photography or recording devices inside the theatre.
13. Children Rules: The show is suitable for those aged 5+, but no babes in arms. Young children are admitted but not encouraged unless the parent is confident that the child is old enough to be attentive to the performance and not a distraction for other members of the audience.
14. See Tickets Box Office: 0844 412 4661. Email: theatrecustomers@seetickets.com
15. Ticketmaster Box Office UK: 0870 154 40 40, International: 00 44 161 385 3500. Groups Number: 020 7930 3000
16. There are two Thriller Live productions currently playing. One in the West End London, and one on tour around Europe. Full tour dates can be found here.
17. Birthday/Anniversary/Wedding Requests: We are inundated with requests to read out messages before, during and after the show and as such we do not allow any, as we would be doing so for every show. On some occasions we do make collections for specific charities after the show.
18. Meeting The Cast: The cast will often be happy to talk, pose for photos and sign items such as programmes as they leave the theatre (via the Stage Door). If you have any specific requests try contacting the Company Manager and they may be able to help.
19. Strobe Lighting & Pyrotechnics: There is some strobe lighting during the show, and a couple of pyrotechnics that produce loud bangs.